Privacy Policy

At Cowork Springfield, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website (www.coworkspringfield.com) and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information (you voluntarily provide):

Full name
Email address
Phone number
Billing and mailing address
Payment information (processed via third-party secure systems)
Company or organization details (if applicable)

Non-Personal Information (automatically collected):

IP address
Browser type and version
Pages visited
Time spent on pages
Device and operating system used

2. How We Collect Information

We collect information in the following ways:

Through website forms (e.g., contact, booking, or inquiry forms)
When you subscribe to our newsletter or promotional updates
Through cookies and similar tracking technologies
When you communicate with us directly via email, phone, or social media
When you book a space or make a payment through our platform

3. Why We Collect Your Information

We use your information to:

Provide and manage our coworking services
Respond to inquiries and customer service requests
Process payments and send receipts or confirmations
Improve website performance and user experience
Send relevant updates, news, and promotions (only with your consent)
Maintain internal records and comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties.
However, we may share data with trusted third-party service providers who help us operate our business, such as:

Payment processors
Website analytics services
Marketing platforms (for opt-in communications)

These third parties are obligated to handle your data securely and only for the purpose of providing services to Cowork Springfield.

5. Data Security

We implement industry-standard security measures to protect your data, including:

SSL encryption
Secure servers and data storage
Limited access to personal data by authorized personnel only

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights including:

The right to access your personal data
The right to correct inaccurate data
The right to delete your data
The right to opt out of certain communications

To exercise any of these rights, please contact us directly (contact info below).

7. Children’s Privacy

Our services and website are not directed toward individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that personal data has been collected from a minor without parental or guardian consent, we will delete it promptly.

8. Cookies & Tracking

We may use cookies and similar tracking tools to:

Analyze website traffic and usage patterns
Improve user experience
Remember user preferences

You can disable cookies through your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions, concerns, or requests regarding your privacy or this policy, please contact:

Blake Mangalavite
📞 (618) 596-0041
📧 coworkingspringfield@gmail.com